

Currently Hiring
Currently Hiring
Currently Hiring
Currently Hiring
Working under the direction of the Ocean Import Manager, the Ocean Import Coordinator - Dispatch will be mainly responsible for arranging and planning shipment deliveries to customers.
_____________________________________________________________________- Handling ocean import freight files;
- Shipment delivery arrangements and planning;
- Verification of OBL & payment requirements prior to shipment release;
- Estimate required effort;
- Read, monitor, and respond promptly to all incoming communications (clients and other business partners – domestic and overseas) in order to properly manage and control daily operational issues;
-Guaranteeing and billing of storage / demurrage for approved accounts
;
- Responsible to ensure the approval of supplier’s invoices and verifying overseas affiliate’s remittance on a timely basis;
- Responsible for resolving in a diligent and business efficient manner customer complaints and implement measures to prevent their frequency and recurrence;
- Responsible to resolve internal and operation problems on a diligent and business efficient manner in order to prevent service deficiencies and/or customers’ dissatisfaction
;
- Improve on an ongoing basis internal systems and procedures in order to favor customer service and department internal efficiency;
- Complete customer billing;
- Other tasks and duties assigned from time to time by the immediate supervisor;
- Minimum 2-3 years of experience in a similar position arranging local deliveries with transportation companies
- Experience in an international freight forwarding organization or trucking company;
- Knowledge of ocean freight documentation;
- Certification or diploma in a related field of studies, an asset;
- Strong people skills;
- Good communication skills and customer service oriented;
- Ability to set priorities and organize workload assigned in an efficient manner;
- Good computer skills;
- Able to work under pressure;
- Bilingual (French and English), a must;
Qualified candidates should forward their C.V. with cover letter to:
Human ResourcesQualified candidates should forward their C.V. with cover letter to:
Human ResourcesQualified candidates should forward their C.V. with cover letter to:
Human Resources